Frequently asked questions
What are the benefits of Monthly Membership?
The Red Membership is our free plan. It's for people wanting to test the waters before signing up to one of our paid plans. It will help you get started on regular yoga practice and give you a taste of our membership advantages. As a Red Member, you will have instant access to our blogs and podcasts in addition to our monthly yoga calendar. This will start you off and motivate you on your yoga journey. You can also book our live-streaming sessions by paying the session fee.
Orange Membership is our basic monthly plan, and it is designed for people who wish to experience our services or have only a limited time to practice. For a low monthly fee, it includes four one-hour live-streaming classes, unlimited access to our library of online video content, a monthly yoga calendar, access to our yoga community group and the monthly newsletter.
Yellow Membership is a monthly plan that gives you more benefits. It gives you everything in the Orange Membership, but you have access to eight one-hour live-streaming classes. Our Yellow members also get courses and events at a discounted rate, a bonus monthly live class, and 20% discount on our physical classes.
Green Membership is our best plan. It's a value-for-money plan for people who have made yoga an inseparable part of their lives. It's an annual plan at a price that's lower than what you would pay for a year's subscription to the Yellow Membership. Besides being cheaper, the Green Membership gives you unlimited access to all our live-streaming classes.
How much does Membership cost?
Current Membership rates can be found here.
How do I cancel my Membership?
How do I log into my account?
From the menu options on top of this page, click on “Members Log In”.
How do I Upgrade or Downgrade my Membership?
All our paid plans auto-renew. If you wish to make any changes, inform us at least seven days before the renewal date of your current subscription. To cancel your Membership, please send an email request to email@example.com at least seven days before your subscription is due for renewal. If you are downgrading your Membership because you're unsatisfied with the service that you have received, then please inform us of what you are dissatisfied with before making your final decision. We love feedback and would love the opportunity to improve and hopefully change your mind!
Lotus Flower Yoga – Membership Plans Explained
Live Streaming Classes
How do I get access to a live-streaming class?
How do I join the class?
Are classes available only when they are live?
No, recordings of live classes will be available for the next six days after the class has aired. If you are unable to join the live class, there is no problem. You can view the recordings any number of times for the next six days.
What if I join the class late?
If you are late, simply click the link and join the class. You can then rewind the class to the beginning and start from there.
Can I go back and repeat a class?
You can view the recording of a live-streaming class as many times as you like for six days after the class was conducted.
When will I get the link to join the class?
We will email a link to the class one hour before it starts. This email will also give you the details of the class and any props that you will need.
Where will the live-stream link be sent to?
The link will be sent to the email address displayed on the confirmation page while booking the class. Usually, this is the email address that you used to sign up to our site.
What should I do if I don’t receive the email with the link to the class?
Please check your junk/spam folder. All emails are sent from firstname.lastname@example.org. Please add this email address to your contacts to prevent our email from going to your spam folder. In case you still haven't received the email half an hour before the class is scheduled to start, please contact customer support via email.
Can I join a class that is not included in my Membership by paying for it on the go?
Yes, if your Membership does not include free classes or if you have used up your membership entitlements, you can book additional classes by paying the class fee while booking.
What if I don't have a membership?
You must be a site member to book a class. If you are not yet ready for a paid membership, you can sign up for our free Red Membership. You will get free membership benefits and will be able to book for classes on the go by paying for them. Alternatively, you can join one of our paid membership plans, which will give you significant benefits, free classes and attractive discounts.
Can I change my registered email address?
Yes. Please send an email to email@example.com, from your registered email address giving your new email address. The change will be made within 72 hours.
What platform is used for conducting the live streaming classes?
At present, our classes are hosted on YouTube. We are working closely with our hosting providers to bring live-streaming experience to our website. We will inform the community when we make the change.
What is Zoom?
Zoom is a video conferencing platform used for virtual meetings, webinars, and classes. The Zoom website is: https://zoom.us/
Is using Zoom complicated?
Not at all. Give yourself a couple of minutes before the start of the class to get comfortable with the Zoom environment. You will get the hang of it quickly.
How do I access my class?
Can I test Zoom before taking a class?
After you sign up for your zoom account, you can join a test meeting by clicking here https://zoom.us/test to make sure your audio and video are working. Feel confident you are ready to join your first virtual class. We can’t provide a lot of technical assistance during classes, so testing your set up before your first class is highly advised.
Will you see as me while I am practising?
That’s up to you! Once you click to join the classroom, you will have the choice to participate with or without video. If you choose with, the teacher and other attendees will see you. We are recording all classes, but participant images do not show up on the recordings.
May I ask questions during the practice?
When you enter the virtual classroom, your microphone will be muted. This reduces audio feedback for all attendees. You can ask questions or make comments to the teacher only or the whole group by using the Chat function in Zoom, or at the end of the class.
Can I change the view, so I am only seeing the teacher?
“Active Speaker” view allows you to follow the teacher, while “Gallery” view will show other students in the class. It may be nice to connect in this way, especially before and/or after class. Another way to make this shift is to select the image of the teacher and select “Pin Video.”
What should I do if my internet connection isn’t working well?
If your internet connection slows down during class, try turning off your video camera so you can still see the class, but the teacher and other people in class can’t see you. This often helps decrease the load on your internet connection.
What is the best browser to use for virtual classes?
Zoom works best when using the Chrome web browser if you are using your laptop and not the desktop or mobile app.
What happens if my class feed suddenly stops?
This rarely happens, but if it does, stay in the virtual classroom, and the feed should resume once our host navigates the problem. Thank you for being patient with us.
Can you help me with technical issues?
We will attempt to provide minimal technical assistance. We encourage you to explore your free Zoom account so that you get used to the format. Your instructor won’t be able to stop the class to help you if you are having trouble. If you have technical issues, you can chat and write questions within the Zoom platform. If you have had a difficult experience with your virtual class, please email us at firstname.lastname@example.org to let us know so that we can help to remedy your account.
How will I get the Meeting ID for my class?
Should I use my laptop, phone or tablet?
Online yoga works best when you’re using a laptop with a camera at the top. This allows the camera to be adjusted so your teacher can see everything you’re doing.
Class Selection and Practice
What type of yoga classes are available?
We are offering live-streaming classes for Hatha, Hatha Vinyasa and Relaxation Yoga.
Which class is right for me?
Hatha Yoga uses the body as a gateway to your personality. Its practices are designed to calm the mind and align the body and spirit to prepare them for meditation. Hatha Yoga is suitable for both beginners and experienced practitioners.
Please click here for more information about Hatha Yoga.
Hatha Vinyasa Yoga
Vinyasa Yoga is a modern and dynamic style of yoga that synchronises breath with movement. In Vinyasa Yoga, instead of static postures, a sequence of postures is performed with a smooth transition from one asana to another, forming a continuous flow.
Please click here for more information about Hatha Vinyasa Yoga.
How often should I practise?
You can practice as often as you like, but you must listen to your body. Some committed students practice daily, but they vary the intensity to suit the needs of their bodies on a day-to-day basis. Slowing down and listening to your body's intuition is part of the yoga journey.
How can I avoid injury while practising yoga?
What injuries are possible in yoga?
A strain occurs when muscle tissue tears. An acute strain occurs when a muscle is powerfully contracted or stretched too far. Excess use over a long period of time without adequate recovery can lead to chronic muscle strain.
Hamstring strains are common in yoga as a result of overstretching in forward bends. These usually occur at the point where the hamstrings attach to the sitting bones. Muscle strains involving hip flexors are caused by deep lunges. Strains in neck muscles can occur due to unsupported shoulder stands, plough or deaf man's pose. Lower back muscles can get strained due to hyperflexion in standing or seated forward bends.
Tendonitis and Bursitis
These are overuse injuries. Tendonitis is inflammation or irritation of a tendon, and bursitis is inflammation of the bursae. Bursae are protective cushions between moving structures such as bones, muscles and tendons. They let us move our joints easily without friction.
This sort of injury occurs while performing long holds in yoga poses such as Downward-facing Dog, Chaturanga and Side Plank without adequate strength or appropriate modifications. This can cause excess stress on bursae and tendons of the shoulders, elbows and wrists. Besides causing bursitis or tendonitis in these joints, it can make carpal tunnel syndrome worse.
Students who are hypermobile and those who hyperextend or flex their joints without adequate strength can accidentally put additional stress on joint-stabilising ligaments and tendons. This can cause joint inflammation or injury. Knees, elbows and the spine are the common problem areas.
Hyperextension of the knee is often seen in straight leg poses like balancing postures, Triangle Pose, and standing and seated forward bends. Elbow hyperextension is often seen in Downward and Upward-Facing Dog, and Side Plank poses.
Shoulder Stand, Plough, and forward bends put compression forces on the spine. An inappropriate level of spinal joint flexion or forced flexion can damage spinal discs. Degenerative disease, pinched nerves or fractures can also occur when the spine is hyperextended.